Model: City Air & Pro
Cadence vs Torque Sensor: Which Electric Bike Should You Buy? | Qreate City Air vs Pro
200+ dealer shops
Reliable and Trusted
EU-Certified
CE/EN19154 Certification
Waterproof
IPX6 Battery, Frame
Effortless City Commuting, Made Simple
Starting at €83/mo or 0% APR with Klarna
14-Day Trial
Try the product at home and review the fit before keeping it.
Free Shipping
Shipping details can be updated in the theme editor for the target market.
2-Year Warranty
Within two year of receiving your e-bike, you can enjoy worry-free after-sales service without concerns about product quality issues.
1、Free Repairs: During the warranty period, if you encounter any product quality issues, you can enjoy free repair services:
a) Provide a video of the product issue, and QREATE will send you replacement parts via courier.
b) Provide a video of the product issue, and you can choose to have it repaired at a nearby repair shop. Provide payment evidence, and we will cover the repair costs.
2、Key Components Warranty: For critical parts such as the frame, motor, and battery, we offer a 1-2 year free replacement (See details here)
3、Free Replacement: If the product cannot be repaired during the warranty period, you will receive a free replacement.
4、Professional Support: We provide professional after-sales support with a dedicated technical team available 24/7 for online technical assistance.
Performance
User-Friendly Features
Rider Fit
QREATE City Air Ebike
Manual & App Guide
Toolkit to help you assemble the bike
Battery, Charger, Front Light, Display, Front & Rear Fenders, Rear Rack, Front & Rear Reflectors, Bell, Cable Binder, Bike Kickstand, Suspension Seatpost, NFC Key Card and Left & Right Pedals.
Students receive €50 off.
Please contact us
Free Shipping to US except Alaska, Hawaii, Puerto Rico & other US territories.
14-Day Trial - Return it to us if you're not 100% satisfied with your purchase. Restocking fee applies.
2-Year Warranty - our industry-leading 2-year warranty covers all electrical components as well. See details here.
The motor engages gently from a standstill, safe around kids, pets, and busy streets. Great for older or cautious riders, and can be turned off for a quicker, more responsive start younger riders prefer.
Hydraulic disc brakes with safe, reliable stopping power in all weather conditions.
Guards against overcharging, short circuits, and overheating. Meets international safety standards and is insured worldwide.
key safeguards against overcurrent, overvoltage, over-temperature, and short circuit. Includes CC-CV pre-charge and auto shut-off. CE certified for EU safety.
Keyless NFC access makes unlocking fast, secure, and convenient.
Tucked under the bell cover. Discreet. AirTag-ready (sold separately). Bike goes missing? Track it through Apple's Find My network
City Air is suitable for heights of 5'1" - 6'7" inches / 155 - 200cm, with a maximum load capacity of 150kg.
You can ride up to 90KM on pedal assist (Results obtained with an 80 kg rider, on flat terrain at 27℃. Range in your riding may be longer or shorter, depending on factors such as terrain, load, wind, temperature, and tire pressure etc.)
Yes. With IPX6-rated weather protection for whole Bike, it’s ready for light rain and wet roads.
You may contact our 200+ dealers nationwide + Our direct support team.
Enjoy free shipping on all bikes
To cancel or change an order after it has been placed, please contact us. Please note that submitting a cancellation or change request before your order ships does not guarantee that the request will be successful. You will receive an email confirmation once your order has been successfully canceled or updated.
Visa, MasterCard, and Credit Cards, PayPal and Klarna at checkout.
We'll email you a tracking link after your tracking information is updated by our carrier. Most deliveries take 3-7 business days. Some may take over 10 days due to weather, remote locations, or courier issues.
Fast response within 12 hours,
please contact us
Local repair centers in europe for
fastdelivery of replacement parts
and repair service.
Your ADO e-bike will be delivered
to Germany within 48 hours.
Delivery to the EU region will
take 2-5 days.
Shop with peace of mind and no
longer have to worry about
shipping costs
Hear real experiences from nearly 50k riders in our community
QREATE Ebike Owner Group