Back to School Deals: Up to €500 off + Free Side Bag.       Save My Offers>>

PaymentOptions

  1. 4 Interest-free payments

    Split your purchase into 4 payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time.

  2. Pay in 30 days

    With Pay in 30 days, you’ll get a free payment delay that allows you to pay for your purchase up to 30 days after it’s been shipped. No upfront payment, no interest, and no fees when you pay on time.

How it work?

How it work?

At checkout

At checkout, the you can selects Klarna as their payment method. you will then see the option to pay using 4 installments along with the cost and payment schedule.

On shipment

You can spread the cost over 4 convenient installments at no additional cost. Your remaining payments will be automatically paid every 2 week.

Post-purchase

You'll get a clear overview of your purchases and can easily manage your payments in the Klarna app.

We’re here whenever you need us

We’re here whenever you need us

What happens if I make a return?

If you need to return part or all of your order, Klarna will issue you with a new statement. Simply follow the retailer's return instructions and make sure to take note of the tracking number. Log into your Klarna account, select “report a return”, and we’ll pause your statement. As soon as the retailer has processed your return, we will send an adjusted invoice.

There's something wrong with my order. Do I still need to pay for it?

You do not need to pay for goods that are received damaged, broken, or defective. Follow the retailer’s dispute instructions and “report a problem” in your Klarna account to pause your statement until the issue is resolved. As soon as the retailer has registered your return, the refund will be processed within 5-7 business days.

I have not received my order. What happens to my statement?

You do not need to pay the statement until you have received your order. Contact the retailer for a delivery update, log into your Klarna account, and “report a problem” to pause your statement until you’ve received your order.

My statement is incorrect. What should I do?

If your statement does not match your order details, please contact the retailer directly to correct your statement. Log into your Klarna account and “report a problem” to pause your statement until the details have been corrected.

Don’t see your question here?

Check out Klarna’s full FAQ page. You can reach Klarna anytime at https://www.klarna.com/us/customer-service/ or by downloading the Klarna app.

About Klarna

We’re on a mission to reshape shopping, by elevating the entire shopping experience from browsing to owning. We do this by giving you the benefits of convenience, perks and inspiration.

Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. We have 3,500 employees across 17 countries, and are leading the way for alternative payments by serving 90 million consumers and 250,000 retailer’s payment solutions.

WHY CHOSE QREATE

Responsive Support

Fast response within 24 hours, Contact us anytime and we'll help.

200+ Service Shops

1–2 year warranty. 200+ Local repair centres across Europe for fast replacement parts and repair service.

Fast Delivery in 72h

European warehouse shipping with 48-hour dispatch and 3–7 day delivery.

Free Shipping

Shop with peace of mind and no longer have to worry about shipping costs

Doubts Before Purchase?

Hear real experiences from nearly 5k+ riders in our community
Real reviews. Real riders. Real stories.

Join Now

QREATE Ebike Owner Group